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Studios - Creating a Master account

What is a Master Account?

A Master Account is the main account for a CAM4 studio. This account should only be accessed by the owner of the studio and is the only account that can request payments from the studio. The Master Account cannot broadcast, and its profile is hidden from public view.

How Do I Create a Master Account?

Go to https://www.cam4.com/studio to register. Note: Your studio name and username are not required to be the same.

What Information is Needed for a Master Account?

Step 1: Create Your Account

Once you click "Create Account," a verification email will be sent to you. Click "Verify Your Account" in the email, and you will be returned to the website with a confirmation message.

Step 2: Account Verification

Required Documents

As part of the studio registration process, you will now be required to submit business documents:
  • Business registration documents
  • Tax documentation
  • Commercial licenses (if applicable in your country)
  • Legal documents validating your studio operation
  • Authorized representative identification

Step 3: Identity Verification

After entering your information, you'll complete the identity verification:
  1. Upload Government ID: Upload clear photos of your government-issued photo identification
  2. Enter Your Full Name: Make sure to enter your full name exactly as it appears on your identification
  3. Check the Consent Box: Don't forget to tick the required consent checkbox
  4. Live Snapshot: Click "Start Camera" and take a live photo for verification purposes
  • You can retake the photo if needed before submitting

Step 4: Submission and Approval

Once you've completed all required steps and submitted your documents, you will see a confirmation message. Approval Timeline:
  • Approvals generally take less than 24 hours
  • During high-volume periods, it may take slightly longer

Step 5: Access Your Studio Dashboard

Once approved, you will receive a confirmation email. Click "Manage Your Studio" in the email to be taken to your Studio Dashboard.

Important Notes

  • Business Documents: All studios must now submit appropriate business documentation during registration to comply with legal and regulatory requirements
  • Document Verification: Ensure all uploaded documents are clear, legible, and valid
  • Account Access: Do not navigate away from the registration process before completing all steps, as this may require you to restart the verification process
  • Account Status: Your studio account must be fully verified before you can add performers or request payments

Need Help?

If you encounter any issues during the registration process or have questions about required documents, please contact CAM4 Customer Support.